What is Inactive/Dormant account ?

What is Inactive/Dormant account ?

As per the Exchange Circular Ref No: NSE/INSP/43488, dated: February 10, 2020, Circular Ref. No: 06/2020, any account wherein no trades (Buying or Selling) have been carried out since last 12 (Twelve) months across all Exchanges would be considered as Inactive account.


The Inactive accounts identified on the above criteria are flagged as ’Inactive’ by the Trading Member in all the Exchanges. The Members are also required to ensure that any further trading by such client should be allowed only after undertaking sufficient due diligence (including IPV) and obtaining the revised information related to KYC from the concerned client.


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