How do I reactivate my Dormant Account if it has been Dormant for more than 12 months?

How do I reactivate my Dormant Account if it has been Dormant for more than 12 months?

Reactivating your Dormant account is quite simple and can be done through Online Re-KYC. You can use the link: https://www.mastertrust.co.in/trade-login?redirect=rekyc.

The Re-KYC option is also available on our Website under “Quick Links” and on Web/WhatsApp Bot.

For Step by Step guidance, you can also watch our Re-KYC Demo Video: https://youtu.be/FbM2rzsHXFw


Important Points for Account Activation through Re-KYC:

• Your request for Account Activation will be e-signed through Aadhar-based OTP. So you should have access to a mobile number or e-mail registered with the Aadhar database.

• In case of Account Status Dormant for 2 Year, it is mandatory to upload Address Proof and ID Proof also.

• Non-Individual Clients need to fill out the “Account Re-activation Form” along with "Common Updation Form" and "KRA Part 2 Form" by clicking here Forms & Downloads.


If you are unable to use Re-KYC alternatively, you can download “Account Re-activation Form” along with "Common Updation Form" and "KRA Part 1" Form by clicking here Forms & Downloads.

To know about the acceptable Documents/Proofs/ Instructions/Checklist for filling the KYC Form (For Trading and Demat Account), please refer to the Page No. 2 of KRA Part 1 Form.

Please note that In-person Verification is mandatory while submitting the Updation Forms and you can Contact your Branch and submit your Forms there or alternatively, you can also send your Forms directly to our Office Address:

Master Capital Services Ltd.

C-56, Sector -63, Noida – 201301 (Uttar Pradesh)

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