Please share the Escalation Matrix?

Please share the Escalation Matrix?

Details of

Contact Person

Address

Contact No.

Email Id

Working hours

Customer Care

Helpdesk Team

C-56, Sector -63, Noida – 201301 (Uttar Pradesh)

080-69991111

[email protected]

Mon to Sat 9:30 a.m. to 5:30 p.m. except 2nd & 4th Sat

Head of Customer Care

Upasana Sharma

C-56, Sector -63, Noida – 201301 (Uttar Pradesh)

0120-6221123

[email protected]

Mon to Sat 9:30 a.m. to 5:30 p.m. except 2nd & 4th Sat

Compliance Officer

Sudhir Sharma

C-56, Sector -63, Noida – 201301 (Uttar Pradesh)

0120-6221157

[email protected]

Mon to Sat 9:30 a.m. to 5:30 p.m. except 2nd & 4th Sat

CEO

Harjeet Singh Arora

Master Chambers, SCO 19, Feroze Gandhi Market, Ludhiana-141001

0161-5043500

[email protected]

Mon to Sat 9:30 a.m. to 5:30 p.m. except 2nd & 4th Sat